fs
 

Our priority is to maximize the performance of your equipment

As a pioneer in its field, the company is primarily committed to supporting its customers by offering solutions and providing care that maximizes and leverage their investment in equipment, minimizing its operating and maintenance costs.

Purchasing your equipment from Eurogat SA is an excellent investment in leading brands that are renowned for their performance, reliability and long lifespan. However, in order to ensure their smooth operation and highest level of performance, resulting smooth operation of your business and profitability, holistic maintenance and efficient service procedures are required.

Why follow a maintenance and service plan?

  • Reduce and avoid service and repair costs.
  • Ensure better quality of the end product.
  • Ensure smooth operation without delays in customer service and staff stress caused by equipment shutdown.
  • Less power consumption and environmental friendly operation.
  • Eliminate any remains, bacteria and fungi ensuring hygiene and safety for your customers and staff.

 

 

Why Eurogat Technical Support?

Direct and quick response

Recognizing that quick response and effective service translates into a profit for its customers, the Company aims to guaranteed, fast, direct and immediate response to its customers’ needs.

  • 3 service points in Athens, Thessaloniki, Heraklion Crete with a wide range of coverage as well as a large number of trained partners throughout the Greece and Cyprus are ready to solve any problems
  • Phone support for any technical question, problem evaluation and setting of the fastest way of solving them.

 Specialization and care

Company’s technical service is personalized and tailored to its customers’ specific needs and offers the best solution for any technical problem.

 Service points         

  • Fully equipped service points.
  • Professional team of experienced technicians is trained annually and certified by the international houses the company represents. More than 100 hours per year in education.
  • Years of experience in brands and models the Company represents.

 Provides

  • Repairs and routine maintenance
  • Upgrading of high-end machines.
  • Information and guidance on technical issues and industry specific issues.
  • Customer training.
  • Possibility of telemetry control for equipment prevention, diagnosis and control.
  • Prevention with maintenance programs tailored to your needs.

 Original spare parts

The precision and high manufacturing quality of original spare parts guarantee top performance, constant high quality in the end product, maximum safety and long lifetime of you equipment. Original spare parts meet the same high quality standards as each manufacturer's machinery.

 Certified service

Service Centers are ISO 22000: 2005 certified by the accredited QMSCERT Certification Body, demonstrating the company's commitment to excellent service and provision of comprehensive service solutions to its customers.